Enough is a enough

[tinhuviel]

Spartanburg Herald-Journal can go straight to aytch-e-double-hockey-sticks.

Greetings Ms. Coy,   I'm not certain if you're the person to whom I need to address this letter.  If you're not, please accept my apologies and kindly forward this communiqué to the proper individual.    I just received a call from an unknown number.  When I answered, it was a very nice gentleman calling on behalf of Spartanburg Herald-Journal, wanting me to sign up for a trial subscription of your newspaper.  Now, I'm always nice to telemarketers because I feel that they have a job to do just like everyone else and they get dumped on a lot by the people they're directed to call.  So I was nice to this guy and told him thank you, but I wasn't interested in receiving the paper at this time.   As he was no doubt instructed to do, the fellow tried a different tactic to get me to change my mind.  Again, I told him no and again he tried to get me to change my mind.  When I was a bit more adamant and told him that I didn't want to get the paper at this time, he asked me how I was getting my news.  Even though that's none of his business, I informed him I used the Internet, which is true.  I visit GoUpstate.com quite a bit, along with other websites for my news sources.  When he started in again, I told him that I realised he had a job to do, but I did not want to get the paper right now.  I had to get hateful to stop him, which made me feel terrible because, like I said, I feel bad for telemarketers and I don't want to add to their grief.    To be honest with you, I'm pinching every penny I can right now, like so many other Americans these days and I just don't have room in my budget to merit getting the newspaper right now.  But, after this phone call, which isn't the first one I've received from telemarketers calling for the Herald-Journal, I wouldn't subscribe to the newspaper now if you paid me.  Strong-arm tactics to get people to purchase your publication can backfire and, in my case, it certainly has.  You've lost a customer pretty much for life.  I doubt I'll be visiting GoUpstate.com anymore either because I don't want to encourage such behaviour by my support in any way.  Telemarketing is a poor method to promote your product.  It opens up the opportunity for potential customers to be harassed and your employees to be verbally abused.  I strongly suggest you desist from such practices if you don't want to lose more customers in the future.   Kind Regards, Tracy A. and Deloris M. Evans   PS  I'm very curious as to how the Herald-Journal got my unpublished telephone number and why I'm receiving calls at all when I signed up for the opt-out on all telemarketing calls.

Comments

[grl-luvs-geeks.livejournal.com]

Woo-hoo!!! You go girl. I often wonder the same thing when I get calls....my favorite being when the middle aged man or woman on the other end of the line refers to me as Mrs. (husband's last name), which is NOT my name.

I hate being rude to people on the phone, and when it becomes unmanageable, I usually hang up. Which makes me feel like I've lost my cool and been a horrible person as much as if I'd blown my stack to them.

[ross.livejournal.com]

Actually the PS is more important. Over here being bothered once you've opted out is illegal. It still HAPPENS because telemarketeers figure people won't follow it up. They figure wrong.

[falkenna.livejournal.com]

Polite is not the same as accommodating, and you don't have to accommodate them. Since I've lived over here I've overcome all American need to pretend that these people are my friends. They may be in a shitty job, but they are not my friends. Once I've ascertained who they represent, if I've got no interest, I just tell them so. "No, I'm not interested, thank you, good-bye."[click]
Nothing more needed.